Shared by:kevinwang
Donna Flagg (Author)
Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
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Creation Date: | Sat, 08 Jan 2011 14:45:40 -0500 |
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Surviving Dreaded Conversations~Talk Through Any Difficult Situation at Work [2010].pdf 1.05 MBs | |
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Comment: | Surviving Dreaded Conversations: Talk Through Any Difficult Situation at Work [2010] eBook Updated by theebooksbay.com |
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