The Design of Everyday Things - Donald A. Norman
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The Design of Everyday Things - Donald A. Norman

Written by Donald A. Norman
Format(s): PDF
Language: English

Publication Date: September 19, 2002
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

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One Response to “The Design of Everyday Things - Donald A. Norman”

  1. #1 Giti Says:

    please give this file to me

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